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Customer Support Representative - Consumer Services

Clopay Building Products is North America's largest residential garage door manufacturer. We pride ourselves on delivering exceptional customer service as well as unsurpassed quality and innovative products. Our employees are the cornerstone of our success and we are looking for dynamic individuals to join our team. We have an excellent opportunity for a Customer Support Representative I - Consumer Services in our Troy, Ohio manufacturing facility. Position will work a 8:00 a.m. - 5:00 p.m. Monday - Friday shift.


In this position, the successful candidate will perform the following job responsibilities:


€ Assist the Consumer Services department with clerical duties related to consumer service inquiries.


€ Take care of general customer inquiries and problems that are primarily routine or basic in nature.


€ Organize and maintain file system, and files correspondence and other records.


€ Handle multiple tasks and prioritize each task.


€ Perform basic office functions.


€ Hours M-F 8:00 a.m. €“ 5:00 p.m.


€ Assist Customer Service with Order Entry.


€ A high school degree is required.


€ Basic computer skills are required with a familiarity of Microsoft Office Products.


€ Previous clerical or office experience is beneficial.


€ Internal applicants must be in their current position for a minimum of 18 months or seek superivsor approval prior to applying.


Please visit our website at ,www.clopaydoor.com to learn more about our company. An Equal Opportunity Employer, providing a drug-free work environment.


EOE Male/Female/Disabled/Veteran. We welcome applications from Veterans and the Disabled!




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